Refund Policy
1. Services
Perspective Harmony does not offer refunds for booked services. Instead, credits are provided based on the cancellation timeframe:
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72+ hours before the appointment: Full credit for future use.
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48 hours before the appointment: A 50% charge will apply, and the remaining balance will be credited for future use.
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24 hours or less before the appointment: Full charge applies, and no rescheduling or credit will be issued.
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2. Merchandise
We accept returns and refunds for merchandise within 14 days of purchase, provided the item meets the following conditions:
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The item must be unused, in its original packaging, and include proof of purchase.
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Customers are responsible for return shipping costs unless the item is defective or incorrect.
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Refunds will be issued to the original payment method within 5-7 business days after the return is processed.
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Exceptions: Sale items, personalized products, and digital downloads are non-refundable.
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3. Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us at info@perspectiveharmony.com within 7 days of delivery with photos of the issue. We will arrange a replacement or refund at no additional cost.
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4. Memberships & Digital Products
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Membership subscription fees are non-refundable, except in cases of billing errors or system malfunctions.
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Digital products, including downloadable journals and exclusive member content, are non-refundable once accessed.
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For refund inquiries, contact us at info@perspectiveharmony.com